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Renter help

Assistance animals, handled fairly.

Service animals and emotional-support animals are not pets, and the Fair Housing Act protects your right to live with one.

Renter helpAssistance animals, handled fairly.

An accommodation, not a pet.

In housing the Fair Housing Act covers both service animals and emotional-support animals as reasonable accommodations rather than pets, so an assistance animal is generally not subject to pet fees, deposits, or breed and weight limits. The ADA, which covers service animals in public places, does not govern ESAs in housing.

Reliable, and no more than needed.

For a need that is not obvious, a landlord may ask for reliable documentation from a provider who knows your situation, but they may not demand your detailed medical records, and HUD guidance keeps the request limited to confirming the need.

What you can do.

Submit your assistance-animal request through the accommodation flow rather than the pet flow, and if your need is not obvious, provide reliable documentation from a provider who genuinely knows your situation. Keep your information limited to confirming the need, and if you feel a request goes beyond what is fair, you can point to your rights under the Fair Housing Act and HUD guidance.