Learn how to view data that Findigs collects or obtains during the screening process, and take action as necessary.
Findigs provides a copy of your consumer report as part of the application process for the property you applied for. You have the right to review and dispute the consumer information used in your rental evaluation. Any additional requests for a consumer report will be fulfilled within 15 days of a consumer request. If a dispute is needed, it will be handled through the appropriate Credit Reporting Agency, with responses typically provided within 30–45 days.
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To request a copy of the information used in your application evaluation, please contact the property manager for the home. You can find their information in the corresponding application via your Findigs dashboard.
If you believe your report contains incorrect or incomplete credit, criminal, or eviction history information, log in to dispute with the appropriate Credit Reporting Agency.
If you believe that the information used to confirm your identity was incorrect or incomplete, please reach out to your property manager or leasing agent. If you don't have this contact information, please reach out to support@findigs.com.
If you were a victim of human trafficking, and adverse information appears on your consumer report, you may ask the Credit Reporting Agencies to block this information from appearing on your report in the future.
If you believe you were a victim of identity theft, and adverse information appears on your consumer report, you can request to have that information blocked from appearing on your report in accordance with applicable regulations in the future.
To submit your request by mail, download and complete the appropriate form, then mail it to the address below with a photocopy of your ID. If you are unsure which Consumer Reporting Agency to contact, you may send your request to Findigs CRA and it will be routed to the appropriate agency.
