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Renter help

Renter help center.

Learn what happens at each step, what to have ready, and how to get a clear, fair answer.

All guides

Renter helpHow to improve your credit score for renting
Your record and your rights

How to improve your credit score for renting

A stronger credit score can make renting easier, and a few steady habits over a few months can move it, so here is what actually helps and what to skip.

Renter helpThe rental application process, explained
Getting started

The rental application process, explained

A short, guided flow: start the application, share a few details to verify, and get a clear answer.

Renter helpRental application fees, explained
Getting started

Rental application fees, explained

An application fee goes toward verifying your information and running the checks a landlord needs, so here is what it pays for and when it applies.

Renter helpIdentity verification for rental applications
Your application

Identity verification for rental applications

Confirming you are who you say you are protects you as much as the landlord, so no one can apply in your name.

Renter helpIncome verification for rental applications
Your application

Income verification for rental applications

Findigs verifies your income from trusted sources you choose to connect, so a real picture of your earnings stands behind your application.

Renter helpRental application document verification
Your application

Rental application document verification

Findigs checks your uploads are genuine and readable, and a flag usually just means a file needs a clearer copy.

Renter helpHow credit score affects your rental application
Your record and your rights

How credit score affects your rental application

Your credit history shows a landlord how you handle obligations over time, and knowing what it shows helps you understand where you stand.

Renter helpAdverse action: your rights when a rental is denied
Your record and your rights

Adverse action: your rights when a rental is denied

When a decision goes against you because of a report, an adverse-action notice tells you why and gives you a clear path to respond.

Renter helpCo-applicants on a rental application
Your application

Co-applicants on a rental application

When you rent with a partner, roommate, or family member, each applies as a co-applicant, and combining incomes can strengthen your application.

Renter helpRental guarantors, explained
Your application

Rental guarantors, explained

If your income or credit is still building, a guarantor can stand behind your lease so you qualify, and knowing what they agree to helps you ask the right person.

Renter helpPet applications for rental properties
Your application

Pet applications for rental properties

If the home allows pets, add yours with a few details, and verifying them up front means fewer surprises about pet rules, deposits, or fees later.

Renter helpESA letters and rental housing
Your application

ESA letters and rental housing

Service animals and emotional-support animals are not pets, and the Fair Housing Act protects your right to live with one.

Renter helpRental application glossary
Your record and your rights

Rental application glossary

Renting comes with its own vocabulary, so here are clear definitions for the words you are most likely to meet on an application, from FCRA to income-to-rent.