Published on
February 25, 2026
If you (“You,” “Your” or “Customer”) have entered into an Order Form with Findigs that includes a subscription for Screening Services (as defined below), your access to and use of the Screening Services is governed by these Screening Terms and Conditions (“Screening Terms”), which apply in addition to the General Customer Terms and Conditions (the “General Terms”) and are incorporated into the Agreement by and between Customer and Findigs. These Screening Terms supersede all prior versions of the Screening Terms that may have been entered into by and between Customer and Findigs. Findigs and Customer agree as follows:
Solely for the purposes of these Screening Terms, capitalized terms shall have the meanings set forth in Exhibit A (Definitions) hereto. Capitalized terms used but not defined in Exhibit A (Definitions) shall have the meanings set forth in the General Terms.
(a) DecisionAssist. If Customer enters into an Order Form for the DecisionAssist offering, Findigs shall provide to Customer automated workflow services for the purposes of Applicant Screening and a Recommendation. DecisionAssist includes, but is not limited to, the remittance of adverse action notices, individualized assessments, and consideration of any mitigating information or appeals presented by or on behalf of an Applicant as requested at the direction of Customer and in accordance with Customer’s SOP.
(i) Pet Verification. If Customer enables Pet Verification service, Findigs shall use commercially reasonable efforts to collect and verify the required information from or concerning the prospective Applicant’s animal in accordance with Customer’s SOP and Applicable Law and industry practices.
(ii) Enhanced Housing History. If Customer enables Enhanced Housing History, Findigs shall use commercially reasonable efforts to collect and verify the required information from or concerning the prospective Applicant(s) housing history in accordance with Customer’s SOP and Applicable Law and industry practices.
(iii) Reporting. Findigs shall provide standard analytics information for Customer as part of the Services as defined in Findigs standard data feed. If Customer requires additional reporting, Findigs and Customer may review Customer’s requirements and mutually agree upon the provision of additional reports at an additional charge.
(b) Renter Services. If mutually agreed upon in applicable Order Form, Customer and Findigs may offer Renter Services to Applicants.
(c) Identity Verification Product. To the extent that the Customer uses any identity verification product in connection with the Services through One Footprint Inc. via LexisNexis, Customer certifies that it shall not use any such product to determine, in whole or in part, an individual’s eligibility for rental housing, and shall instead solely use such information to verify or authenticate an individual’s identity, or to prevent or detect fraud or other unlawful acts.
(d) API and PMS Usage. To the extent that Findigs offers, utilizes or leverages any access to any API or PMS in connection with the performance of Screening Services, Customer acknowledges and agrees that any use of an API or PMS in connection with the Screening Services is at Customer’s direction and that any such PMS systems are Third Party Services. Customer shall provide Findigs with all Authorization Credentials required to enable Findigs’ usage of any such API or PMS.
(e) Sync Data. Customer grants Findigs a nonexclusive, fully paid-up, royalty free, sublicensable, transferable right and license to use, display, modify, copy, translate, transcribe, reproduce, distribute, create derivative works of and process Sync Data during the applicable Service Term in connection with the Services and Findigs’ business, including, without limitation, to use and modify Sync Data for the purposes of providing Reporting and Analytics, improving Findigs’ reporting processes, products and services and generating Aggregated De-Identified Data.
(f) Reporting and Analytics. Findigs may freely use and retain Reporting and Analytics for Findigs’ business purposes (including without limitation, for purposes of improving, testing, operating, promoting and marketing Findigs’ products and services), and make Reporting and Analytics available in aggregate, de-identified form which does not identify Customer.
(g) Automation of SOP Workflows. Customer acknowledges and agrees that Findigs may offer features as part of the Screening Services that allow for the automation of workflows to adhere to Customer’s applicable SOP. Findigs offers a suggested template that includes tools to assist Customer with compliance with Applicable Law, including, for example, commitments to Applicants and Tenants with respect to the issuance of refunds in connection with any failure to consider an Applicant Screening Report in good faith. Customer shall be solely responsible for ensuring that Customer uses the Screening Services in compliance with Applicable Law, and shall be solely liable for any non-compliance, including, without limitation, to the extent arising out of Customer’s or any Authorized Users’ configuration of the Screening Services in a manner that disables any suggested compliance features or tools made available by Findigs. Without limiting the foregoing, Customer shall be solely responsible for any failure to issue a refund to any Applicant or Tenant where required by Applicable Law or otherwise suggested through the default or automated features of the Screening Services.
(a) Use of Applicant Screening Reports. Customer represents and warrants that: (i) it has all necessary rights, consents, and authorizations to all information that it provides to or requests from Findigs or through the Services, including but not limited to any information accessed or requested through Third Party Services, credentials for Third Party Services, and Applicant Screening Reports; (ii) it shall not use Applicant Screening Reports made available through Findigs for any purpose other than screening potential Applicants for renting a property owned or managed by Customer and the determination of security deposit requirements of Applicant as a condition of renting a property owned or managed by Customer; and (iii) neither Customer nor its Authorized Users, employees, or agents shall request Reports relating to themselves, their families, friends, or associates or request Reports on other persons other than in the exercise of their official duties and as permitted by this Agreement and Applicable Law.
(b) Right to Provide Authorization Credentials and Sync Data. Customer represents, warrants and covenants that Customer has obtained all necessary consents and authorizations required by Applicable Law and Customer’s contractual obligations to Findigs, any Third Party Service Provider and any other third party to make the Authorization Credentials and Sync Data available to Findigs and to enable Findigs’ use of the Authorization Credentials and Sync Data as contemplated hereunder, in each case without any infringement, violation or misappropriation of any third party rights (including, without limitation, intellectual property rights and rights of privacy) or violation of the terms or conditions applicable to the use of any API, PMS or Third Party Services.
(c) SOP. Customer represents, warrants and covenants that it is and shall remain in compliance with all applicable laws, rules and regulations related to the selection and provision of Customer’s SOP. Customer hereby acknowledges and agrees that Customer is solely responsible for the legality of Customer’s SOP and that Findigs shall have no liability with respect to such SOP, or Findigs’ performance of Screening Services in connection or in compliance with the same.
(a) Implementation Fee. If agreed upon by Customer and Findigs in an applicable Order Form, Customer will pay Findigs an implementation fee. Findigs shall remit an invoice to Customer as set forth in the Order Form and Customer shall pay in accordance with Section 10 of the General Terms.
(b) Findigs Fee. Customer shall pay Findigs all Findigs Fees set forth in an applicable Order Form or invoice, or otherwise communicated to Customer in connection with Customer’s use of Screening Services.
(c) Application Fee. Customer appoints Findigs as its agent to accept Application Fees. Application Fees as determined and set by the Customer in the Findigs portal. Customer is responsible for compliance related to the amount of the fee, fee-related disclosures, refunds, and calculations for the Application Fee. Findigs shall retain the Findigs Fee as set forth in the Order Form and shall remit Customer Fees to Customers. In the event that the Application Fee established by Customer is less than the Findigs Fee, Findigs shall invoice Customer for the difference and Customer shall pay in accordance with Section 10 of the Agreement. As of the commencement of the next Renewal Term and for each Renewal Term thereafter, the Findigs may increase the Findigs Fee to no more than the increase specified in the Order Form.
(d) Additional Applicant Screening Reports. If Customer’s Order Form specifies a number of subscribed Applicant Screening Reports, in the event that Customer exceeds the number of subscribed Applicant Screening Reports, Findigs shall remit an invoice to Customer for the additional Applicant Screening Reports and Customer shall pay in accordance with the General Terms and the requirements of an applicable Order Form.
(e) Pet Verification Fee. If Customer has enabled Pet Verification, Findigs shall charge Applicant the applicable Pet Verification fee set forth in the Order Form. Findigs may change the Pet Verification fee at any time in its sole discretion.
(a) Renter Services. Renter Services may be subject to additional terms and Customer acknowledges and agrees that Renter Services are provided “AS IS” and that Findigs’ obligations pursuant to Sections 11 (“Representations and Warranties; Disclaimers”) and 12 (“Indemnification”) of the General Terms do not apply to Renter Services. For the avoidance of doubt and notwithstanding anything to the contrary in this Agreement, Findigs shall have no liability to the Customer for the provision of Renter Services.
(b) Rental Decisions. For avoidance of doubt, Customer is responsible for all final decision making regarding Applicants. Findigs shall have no liability to Customer or to any Applicant or other person or entity regarding: (i) the decision of whether or not to rent property to a particular Applicant, provided that if the Services specified in an Order Form include DecisionAssist, Findigs shall perform such Services in material accordance with Customer’s applicable SOP; (ii) any rental or failure to rent, to any Applicant; (iii) the terms of such rental; or (iv) the accuracy or results of the Pet Verification service.
(c) Applicant Screening Reports. Customer is responsible for initiating or directing the remittance of an adverse action notice and any other notice required by Applicable Law resulting from its use of Applicant Screening Reports. Customer acknowledges and agrees that all decisions of whether or not to rent property to a particular Applicant, as well as the terms of any such rental, maintenance of screening criteria, matching of Applicant identity to report information before taking adverse action, application of individualized assessments, and consideration of appeals or mitigating information shall be made by Customer.
(d) DecisionAssist. For the avoidance of doubt and notwithstanding anything to the contrary in the General Terms, Findigs’ indemnification obligations under Section 12 of the General Terms do not apply to the Services provided in connection with DecisionAssist unless Findigs has acted in clear and material breach of Customer’s applicable SOP.
(e) Failure to Provide Authorization Credentials. Findigs shall not be responsible or liable for any failure to perform or delay in the performance of Screening Services that is caused by Customer’s delay in or failure to provide Authorization Credentials.
(f) Sync Data. Customer, not Findigs, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Sync Data and Customer acknowledges and agrees that Findigs shall have no liability with respect to the foregoing.
(a) Authorization Credentials and Sync Data. Customer shall indemnify, defend and hold Findigs’ Indemnified Parties harmless from and against all Losses arising from or in connection with: (i) Authorization Credentials; (ii) Sync Data; (iii) Reporting and Analytics; (iv) Customer’s use, disclosure, sale or transfer of Authorization Credentials, Sync Data or Reporting and Analytics; or (v) Findigs’ use of Authorization Credentials or Sync Data as permitted in this Agreement.
(b) Breach of Obligations. Customer shall indemnify, defend and hold Findigs’ Indemnified Parties harmless from and against all Losses arising from or in connection with: (i) any breach of Customer’s representations, warranties and covenants in these Screening Terms; or (ii) Customer’s failure to provide any refund where required by Applicable Law.
Those provisions of these Screening Terms that by their terms or nature are intended to survive termination or expiration of the Agreement will survive and remain in full force and effect, including, each in accordance with their respective terms and without limitation, the terms of Sections 1 (“Definitions”), 2(c) (“Identity Verification Product”), 2(f) (“Automation of SOP Workflows”), 3 (“Representations and Warranties”), 4 (“Screening Services Fees” with to all amounts outstanding as of the effective date of termination, 5 (“Disclaimers”) and 6 (“Indemnification”), and this Section 7 (“Effect of Termination”).
The following terms have the following meanings when used in the Screening Terms:
“Application Fees” means payments accepted by or on behalf of Applicant in conjunction with the Screening Services.
“Authorization Credentials” means Customer’s and applicable Authorized Users’ account credentials and authorization features required to allow Findigs to fully access and use any API or PMS for or on behalf of Customer and any applicable Authorized Users and to otherwise allow Findigs to perform the Services.
“Customer Fees” means the balance of all Application Fees less Findigs Fees.
“DecisionAssist” means Applicant Screening, including the Property Manager Dashboard and application experience provided to Applicants on behalf of Customer in accordance with the SOP that must be provided by Customer during onboarding.
“Findigs Fees” means fees for the cost of verification and fraud prevention services for each application in connection with the Screening Services.
“PMS” means a Customer property management system.
“Property Manager Dashboard” means the online Findigs portal and related tools that Findigs makes available to Customer to access the Services and manage Applicant workflow processes.
“Recommendation” means a recommendation made available to Customer in the recommendation center of the Findigs Property Manager Dashboard.
“Renter Services” means certain services that Findigs and Customer may agree to offer to Applicants.
“Reporting and Analytics” means reports and analyses generated based on or derived from Sync Data.
“Screening Services” means the FullScreen and/or DecisionAssist offerings and other online services related to Applicant screening and Applicant workflow management provided by Findigs to or on behalf of Customer as provided for in an Order Form, together with any applicable Documentation. For the avoidance of doubt, “Screening Services'' may include, without limitation, Applicant Screening Reports, the Property Manager Dashboard and/or Pet Verification, each as described herein or in the General Terms, and Reporting and Analytics.
“Sync Data” means all data that Findigs accesses or makes available through use of any API or PMS on Customer’s behalf, which may include, for example, unit and application data as well tenant data and ledger and transaction information.
