No. Applicants are encouraged to securely link their bank or payroll, as this eliminates the need for manual verification and prevents human error or bias from impacting review. However, manual document upload is available as an alternative for any applicant who is unable or unwilling to link securely to a financial institution. Our document validation and document analysis engine were built natively to help you verify income in these cases with confidence.

We've built document validation into the Findigs experience to help applicants upload the correct documents, the first time around.

We automatically validate document type, while checking each upload against your requirements. For example, if an applicant accidentally shared a bank statement when you require a paystub, they'll be prompted to re-upload a paystub.

After multiple re-upload prompts, if an applicant does not have the correct document available, they are given space to justify the missing document. This information is delivered back to the review team, and next steps can be considered on a case-by-case basis.

Customers using DecisionAssist won't ever need to worry about chasing down documents—the Findigs DA team will handle every step necessary to ensure all requirements are fulfilled.

Document upload requirements can be set in Findigs. These can be changed anytime by a member of your team using the "Configurations" tab in your dashboard