Renter experience
Greet residents with a standout experience
Resident satisfaction starts with a smooth application. Welcome renters with support from apply to approve and beyond.
Resident satisfaction starts with a smooth application. Welcome renters with support from apply to approve and beyond.
Meet renters right where they are: more than half of Findigs applicants apply directly from their smartphones.
In addition to keeping requirements transparent, renters stay informed with full group status updates, responsive document uploads, and dynamic alerts.
Applicants can access apps in progress, status updates, FAQs, and resources anytime from their dashboard. If there’s ever a bump in the road, our team’s ready to offer quick assistance.
It’s not just about standard rules: broad income inclusivity, fast support animal verification, and accessible UX are just a few ways we design for every renter.
We host the application: a helpful handoff from the listing link gets users oriented.
From proof of income, to puppy vaccines, our team is there to confirm it’s all done.
Speed in underwriting is speed for renters—we’re pros at delivering both.
From how to build credit safely, to moving day tips, renters can find guidance for every step in the process.
Once an approval is sent, the renter dashboard helps soon-to-be-residents check the basics off their list.
A helpful security deposit replacement is available directly within Findigs.
When a property manager partners with us, applications for their properties will be hosted in Findigs. While we exist to simplify the application process for renters and property managers, the ultimate decision on who moves in is always up to the property manager.
For renters, we make it easy to submit one complete application with a transparent view of what it takes to get approved. Our platform empowers property managers to intake and review that information in a fair and systematic way, while also reducing fraud significantly through proprietary fraud detection technology.
No! All verification steps—including pet screening—happen directly within the Findigs user flow. While we use third-party partners such as Stripe to help users securely verify income and ID information, each step is integrated seamlessly into the experience.
Findigs uses bank-level security standards to protect users. Personal information, including data sent to third-party verification partners like Stripe, is fully encrypted.
Findigs agents are available to assist applicants from 9am to 1:30am EST. They can also access the Help Center anytime to find fast answers. In some cases, automated chat assistance may also help to resolve applicant questions.
Findigs notifies applicants through the application process on behalf of the property manager. This means we'll take care of every email notification: from sending invites to co-applicants and guarantors, to the final decision notification, and everything in between.
Each application has its own unique chat accessible to property managers, so your team can speak with applicants and receive document uploads directly. When applicants receive a chat in Findigs, an SMS message will alert them that a new message is available to view in their renter dashboard.
Property managers using DecisionAssist can leave be sure to every bit of applicant communication to the Findigs team.
The renter dashboard is a home base for renters: this is where all applications—active, past, and in-progress—live. Renters can find application details, view unit information and approval requirements, and complete actions like adding new pets or co-applicants.
To access the dashboard, applicants can sign into their Findigs account, or route directly into their account via any "apply" link hosted by Findigs on your behalf.
