Your policy criteria just got smarter

Findigs Policy Optimization fine-tunes your criteria to maximize occupancy and minimize delinquency in an adaptive, continuously-learning system.

From screening to strategy

Most screening systems stop at “approved,” leaving you in the dark about how decisions affect real outcomes like evictions or lost leases. Findigs closes that gap using actual leasing data and outcomes to automatically refine your screening criteria and improve portfolio performance.

Actionable insights

See how specific criteria (eg. income thresholds, credit cutoffs)  impact approvals, evictions, and time-to-lease, so you can adjust with confidence instead of guesswork.

Higher occupancy

Identify where your screening is too strict, reduce false declines, and approve more qualified renters - all without increasing risk.

Continuous optimization

Your portfolio evolves so your policies should too. Findigs continuously refines your screening strategy using real outcome data and AI to improve results over time.

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From screening to strategy

1

Connect

Integrate Findigs with your PMS and screening data to capture real-world outcomes like payment history and evictions.

2

Compare

Analyze past decisions against actual tenant performance. See which criteria predict good tenants and which don’t.

3

Optimize

Adjust your screening thresholds with AI-powered insights — balancing occupancy and risk dynamically.

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Findigs has been a fantastic update to our process. The system is easy to use for applicants and makes it very clear what information is required. This cuts down on hassle and processing time tremendously for our staff. Highly recommend streamlining your applications process with Findigs!

Findigs has been an absolute game-changer. Application processing times have plummeted by nearly 70%, delinquency rates have declined by over 55%, and concerns about fraudulent apps have become nearly extinct. I can confidently say it has produced one of the highest ROI of any software we've implemented in the last 2+ years.

The process was easy to understand. I was impressed with the thoroughness of the application. It made me feel even more confident about my decision.

Findigs renter

It was great. Whenever we had a question someone always got back to us ASAP. The entire process was easy and painless. It was easy to navigate on the computer for someone who is not computer knowledgeable.

Findigs renter

It was easy & quick. They do ask for a lot of information but less than 24 hrs I got approved and got my keys a couple days later. So far I love this company!

Findigs renter

The application process was very smooth and easy, and the service was tremendous! It felt like I was appreciated, and everyone was very patient about aspects of the process that were beyond my control, like waiting on a rental verification.

Findigs renter

This app is the next best thing to having a realtor. When I applied I was assigned a specialist who acted as a liaison between the property owner and myself. They were available to answer all my questions and keep me on track regarding what I had submitted and what else needed to be completed.

Findigs renter

Applying through here is amazing. So fast and they're so communicative. They're so helpful and go above and beyond with any assistance you need. We're on the road to getting our first home & they couldn't have been more helpful. Love love love them.

Findigs renter

We estimate there are now 15,000 to 25,000 man-hours we can focus elsewhere [with DecisionAssist].

Automatic document analysis has provided our team with more security and confidence in detecting fraudulent applications.

Findigs has been an absolute game-changer. Our application processing times have plummeted by nearly 70%, delinquency rates have declined by over 55% to all-time lows.

We tested Findigs against other systems and found a 9x improvement in evictions.

We have been pleased with our relationship with Findigs. With Findigs we can provide a level of service that we could not provide with our old solution. The application process has also provided a clearer picture of the resident we are approving.

We estimate there are now 15,000 to 25,000 man-hours we can focus elsewhere.

Technology and Strategy
Josh

We’ve been able to re-deploy staff to other areas of our business without additional overhead.

Director of Operations
Jessica

I'm relieved I don't have to spend time chasing down documents now.

Director of Real Estate Services
Teressa

Seeing features I develop improve experiences on both sides—streamlining decisions for property managers while ensuring renters are evaluated fairly —is very rewarding.

Engineer
Jae Choe

Teamwork is at the forefront of everything we do here. It’s real product innovation. And it’s done by every person at the company.

Customer Success Manager
Suroosh Wadia

As an immigrant, I know what it’s like to rent with no credit history or rental history. Now I get to fix things for people like me.

QA Manager
Darya Strok

I love that I get to have an impact on an early stage company. We’re doing foundational design work to make a better product.

Senior Product Designer
Doug Monteiro

Findigs has allowed us to cut application processing time in half. We're seeing overall efficiency improvements without sacrificing accuracy or thoroughness.

Frequently asked questions
Why should I change my policy if it’s working?
Plus.

Because “working” is subjective. Are you still seeing high delinquency? Are your units sitting vacant longer than necessary? Policy Optimization helps you challenge assumptions and uncover if your current rules are causing you to reject good applicants or accept risky ones.

How does Policy Optimization work?
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Findigs gives you decision-ready recommendations based on real leasing outcomes across your portfolio. It identifies where your current thresholds (e.g. income, credit, fraud flags) may be too tight or too loose—then models what would happen if you adjusted them. It’s not a guessing game. It’s controlled, measurable policy tuning.

Can’t I just adjust my policies manually?
Plus.

Sure, but manual changes are often based on anecdotes, not data. Findigs tracks every application, decision, and outcome so you’re making informed changes, not just reacting to edge cases or pressure from leasing teams. Plus, all changes stay compliant and are logged for audits.

Isn’t this risky?
Plus.

That’s the point of optimization: you don’t make changes blindly. Findigs simulates the impact of any proposed change using historical and real-time data. You can see how adjustments would affect eviction risk, lease-up speed, and revenue before implementing them.

Who actually makes the call on policies?
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You do of course. Findigs provides recommendations and data, but your team owns the policy. We’ll show the trade-offs. You choose the thresholds.

What exactly is Policy Optimization?
Plus.

Policy Optimization is how you fine-tune your screening criteria to strike the right balance between occupancy and risk. Instead of one-size-fits-all rules, you're using real outcomes (who pays, who doesn’t, who stays) to guide smarter screening decisions. With Findigs, this process is data-backed, not gut-based.