Findigs Privacy Policy 

Last Updated: May 23, 2019

 

Findigs Promise 

Our mission of bettering the lives of millions of renters can only be achieved by winning the unwavering trust of our Users. In today’s environment that starts here. Too many companies claim to “care about protecting your information” only to give themselves free rein with legal jargon in an unreadable Privacy Policy.  

This Privacy Policy describes how we treat your personal information. Please read it carefully before using the Service. We designed it to be readable, and we want you to have every bit of confidence that we genuinely do care.  

If you have any questions whatsoever, please contact us at: 
support@findigs.com or writing to:

Findigs, Inc.
636 Broadway
Suite 1020
New York, NY 10012.  

Collection of Information 

When you access or use the Service through our mobile application, by default, we collect information about your mobile device and use of the Service. Such information is used to improve the Service and is not shared externally.

This includes: 

  • Technical information about your mobile device (type of device, operating system, etc.) 

  • Your mobile device’s unique identifier and IP address (while the app is actively running) 

  • The buttons and controls you click (if any), so we can optimize and improve the Service 

  • Session times and lengths when the Service is running 

  • The URL of the site that referred you to the Site 

Cookies 

We use cookies and/or web beacons on our Site to track your interaction with and improve the Service. For many internet browsers, cookies are automatically accepted, but you can change your browser’s settings should you not want information to be collected through the use of cookies. 

Mobile Device Tokens 

When you access or use our Services through our mobile application, you will also be asked to allow push notifications to be delivered to your device. If you do so, a device token will be generated, which is associated with you and the unique application instance and is used to identify you on your device. We will collect and store these device tokens on our servers. 

Information you Choose to Provide

 

Personal Information. We may collect and store information that can identify you personally (Personal Information), such as your name, email address, address, and telephone number. 

Facebook 

You may choose to sign into the Service using your Facebook login. Should you do so, you authorize us to access and use certain Facebook account information, including but not limited to your public Facebook profile and information about Facebook friends you might share in common with other Findigs users. 

Use of your Information 

 

We use the information we collect to: provide and improve the Service and our other products and services; customize the Service for you; better understand our users; communicate with you about the Service and our other products and services that we think may interest you; help you find and connect with your acquaintances, and to help your acquaintances find you; and diagnose and fix problems with the Service. 

What we’ll never share 

We do not provide your phone number or email address to any outside third party without your expressed written consent. We do not sell Personal Information to any outside party for its marketing purposes. 

When we do share 

In the course of the Services, if you choose to use the “Pay Rent” feature, we will share information as necessary to send your landlord a valid rent check. Only recipient named by you, upon expressed authorization by you, will receive: a check with your bank account and routing number, name, address, and rent amount. We do not sell any of your personal information to third parties.

When we may share 

We work with third parties to provide some of our Services. For example, our Third-Party Providers send a verification code to your phone number when you register for our Services. These providers are bound by their Privacy Policies to safeguard that information. 

Other instances include: 

  • We may disclose aggregated, anonymized information about our users 

  • We may disclose information if we’re required to do so by law, regulation, legal process or enforceable governmental request or: 

  • To enforce applicable Terms, including investigation of potential violations. 

  • To detect, prevent, or otherwise address fraud, security, or technical issues. 

  • To protect against harm to the rights, property, or safety of Findigs, our users, or the public as required or permitted by law. 
     

Plaid Technologies 
 

Findigs uses Plaid Technologies, Inc. (“Plaid”) to allow users to securely link an account to pay rent. In order to facilitate your rent check, Findigs receives and passes your bank account and routing number in tokenized form to our Check Processor. This information is never stored on Findigs’ servers. In order to keep you apprised of the status of your rent payment and confirm when your rent check has been cashed, Findigs uses Plaid to gather our users’ data from your chosen financial institution. By using our Service, you grant Findigs and Plaid the right to act on your behalf and transmit your personal and financial information from your named financial institution. You agree to your personal and financial information being transferred, stored and processed in accordance with the Plaid Privacy Policy
 

Children 
 

We don’t allow persons under 13 to register for the Service, nor do we knowingly collect any personally identifiable information from persons under the age of 13. We don’t direct ANY of our business practices or system outputs towards children under the age of 13. If we are ever notified or have any other reason to believe that we have collected information from or about a child under the age of 13, we will promptly delete the information and any account associated with that information. Reach out to support@findigs.com if you have any reason to believe we have information from or about a child under the age of 13. 

 

Your Choices 
 

Push Notifications. Should you wish not to receive any push notifications from the Service, you can turn off such notifications by adjusting your mobile device preferences. 

Emails and Text Messages. If you want us to stop sending you emails or text messages that are not necessary to ensure the regular operation of your account and/or availability of the Service, email support@findigs.com and we will promptly resolve. 

Deleting Your Account

If you wish, we will delete your account information, including your Address Book; to do so, please send an email with this request to support@findigs.com Otherwise, we will retain such information in case you decide to start using the Service again. 

 

Acceptance 
 

By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you don’t accept this Privacy Policy, kindly discontinue use of the Service. 
 

Updates 
 

We’ll update this Privacy Policy as needed so it remains current, accurate and as clear as possible. Not only will any updates be clearly posted to our website, but all Users will be notified via email. Updates are effective immediately. Your continued use of the Service confirms your acceptance of our updated Privacy Policy. 

 
 

© Findigs, Inc., 2019